SYNOPSIS:

Dynamic communications professional with +10 years of experience in business development, broadly in professional services, solutions and products for federal, state, local and commercial clients. Began career in Marketing as an independent writer producing collateral, advertising and web content. In this role, worked as a member of transnational team and managed the defense division’s $3M marketing budget allocated to rebrand seven international businesses into one global, +40,000 employee organization. Over the past several years, diversified into proposal management and writing for multi-million dollar contract awards.

VERIFIABLE EXPERIENCE IN:

·               Significantly Increasing and Winning Proposal Bid/Win Ratio: Consistently maintain a high win average for proposal submitted. Specifically:

v      Lead Proposal Manager and Writer for a contract awarded in March 2016, valued at $188M annually over a five-year base with five, one-year options.

v      Assisted company in work valued at approximately $53M in prime/sub awards and indefinite delivery, indefinite quantity (IDIQ) proposals totaling $831M in ceiling values (contracts listed below).

v      Former company win ratio 45% with total award values over $30M (listed below).

v      Contribution to Department of Justice Task Order (TO) responses over the duration of the contract resulted in increased TO win rate from 65% to over 90%.

·               Managed and Contributed to Multiple Proposal Efforts Independently and as a Team Member:

v      Independently wrote 12 proposals, nine white papers, and numerous request for information (RFI) responses resulting in contract awards, invitations for bids, competition modifications and expanded scope of work (resulting from unsolicited white papers written for the IRS and NAVAIR).

v      To date, have managed and/or participated in team contributions for over 200 proposal/TO responses/unsolicited white papers submitted to both government and commercial clients.

DIVERSIFIED WRITING AND MANAGEMENT EXPERIENCE:

·               Services and Products: Experience supporting business development and capture for professional services and products ranging from IT, engineering, logistics, mission support and research & development (R&D).

·               Federal, State and Local Government as well as the Commercial Sector: Versed in managing and writing proposals, TOs, sources sought notices and RFI’s targeted to Department of Defense (DoD), Department of State (DoS), civilian/state/local government and commercial sector clients.

AREAS OF COMPETENCY:

·               Full Proposal Life Cycle Management and Execution: Versed in supporting the entire capture lifecycle (beginning with competitive research, bid recommendations and milestone reviews) and accepting handoff from capture and managing all proposal phase activities to include (but not limited to) win theme/strategy development sessions; development of compliance matrices and outlines; coordinating and leading Kickoff meetings, standups, and break-out sessions and reviews. Advanced experience managing teams, building relationships and coordinating external and internal data calls; communicating solicitation requirements; and providing comprehensive direction and communication throughout the proposal develop process to include writing, editing and contributor mentorship; graphics direction; color team leadership and final production and delivery. 


·               General Services Administration (GSA) Schedules: Independently researched, wrote, gathered business information and organized GSA Schedule 621 I: Professional and Allied Healthcare Staffing Services.

·               Grant Writing and Research: Technical grant writing for R&D funding under DoD, and Intelligence Community (IC) Small Business Innovation Research and Broad Agency Announcement funding; writing RFI responses, technical abstracts and reports.

·               Accurate Compliance Management: Maintain a 100% compliance success rate in all proposals submissions managed - fulfilling all solicitation requirements including Section L and M requirements, Federal Acquisition Regulations (as applicable) and solicitation contract provisions.

·               Establishing, Maintaining, and Managing Robust Bid and Proposal Library: Develop, manage and maintain proposal library architecture for storing proprietary artifacts (containing former proposals, templates, style-guides and all other proposal related materials and documents).

·               Team Mentorship and Management: Successfully manage and mentor large teams, while concurrently contributing to technical writing for major sections, mentoring the team on how to appropriately demonstrate understanding of solicitation requirements, perform master version control, lead and instruct color team reviews, and ensure the final product meets compliancy and responsiveness requirements while passing white glove and book check inspections prior to final submission.

PROFESSIONAL EXPERIENCE:

Trace Systems, Inc.	11/2015 – 4/2016
Proposal Manager

·               Responsible for full life-cycle of proposal development, and interface with business development, capture management, technical subject matter experts, executive staff, and teaming partners. Primary responsibilities included management of proposal team made up of a wide range of internal personnel, consultants and teammates to ensure the efficient and effective development of winning proposals. 

SENTEL Corporation	4/2015 – 11/2015
Senior Proposal Writer/Proposal Manager and Interim Director

·               Primary individual responsible for managing corporate bid and proposal related activities for a company with fiscal year (FY) 2014 annual revenues exceeding $100M.  SENTEL’s business divisions across several industry verticals with offerings to include a wide range of IT support services (ranging from software development, network solutions, enterprise IT and data management); engineering services; logistics solutions; and mission support services for the DoD and IC sectors.

·               Responsible for directing corporate bid and proposal activities and providing management, writing, and/or editing support for request for proposal (RFP) responses (competitive, sole source solicitations, IDIQ opportunities, TOs, sources sought notices, RFIs and white papers).

·               While assisting new Proposal Director transition-in, acted as primary Proposal Manager and Lead Technical Writer for the Fort Bragg, Installation Logistics Support proposal; resulting in the largest task order awarded in SENTEL’s history, topping out at $188M per year over a five year base contract with five (5) one-year options.

·               Assisted company in winning other prime and subcontracting awards with approximate contract values in excess of $53M (Prime Contracts: Federal Aviation Administration- FAA Independent Safety Assessment valued at $32M, three subcontracts: Army EAGLE valued at $10M, FAA Safety Management Systems valued at $4M, NAVAIR Interim Supply Support valued at $7.4M and two IDIQ contracts with combined ceiling values of $831M.

·               Exercised expansive technical writing capabilities to author and/or provide writing direction to team contributors throughout the development of proposal artifacts to include: executive summaries, corporate experience sections, and management volumes.

·               Independently created original content for proposal sections and content (including descriptions of roles and responsibilities/authorities as well as various other management section plans including program management office, risk management, transition-in, staffing, retention and employee training plans), past performance citations, key personnel resumes and technical volumes with input from technical Subject Matter Experts (SMEs).

·               Responsible for managing proposal resources, tools, graphic design needs, and materials in addition to identifying levels of involvement required by writers and subject experts to orchestrate the development of technically feasible, compelling proposal content in a timely and cost-efficient manner.

·               Responsible for proposal schedules, compliance matrices, annotated outlines, managing proposal volumes, serving as book boss, coordinating and directing color team reviews, leading all proposal team meetings (i.e. kick-off and stand-up meetings both internally and with teaming partners), assisting with graphics and managing and maintaining corporate proposal internal and external SharePoint sites to ensure all efforts and related materials were tracked and consistently updated.

·               Ensured final proposal products were fully compliant with RFP requirements, demonstrated quality, submitted on time and followed the direction of the corporate Quality Management System (QMS) proposal guidelines, the capture strategy, current industry and customer standards.

·               Informed, drafted, edited content, developed standard templates and communicated/championed SENTEL QMS Proposal Process Work Instruction and International Organization for Standardization (ISO) 9001:2008 standards.

·               Represented Proposal Department during FY ISO 9001:2008 Surveillance Audit resulting in zero nonconformity.

Orion Management, LLC	3/2014 – 4/2015
Proposal Manager

·               Developed compliant proposals for DoS, DoD, Department of Commerce, Washington Metro Transit Authority and Broadcasting Board of Governors (spanning service areas such as of physical security, staffing, telecommunications/network infrastructure and mission support).

·               Led, managed and wrote proposal response with +50% win rate for prime opportunities. Awards include:

v      DoS Fire Suppression Maintenance IDIQ, $10M;

v      Enbridge Oil Pipeline Camera Pilot, +$20M;

v      Naval Air Warfare Center Training Division (Camera System Upgrade);

v      Greater Orlando Aviation Authority Low-Voltage IDIQ; and

v      Air Force Closed-Circuit Television Systems.

·               Contributed to the development of over 200 proposals, requests for information (RFIs) and sources sought.

·               Provided full lifecycle proposal management: created compliance matrices, outlines and kickoff slides; and coordinated development of past performance citations, resumes and data calls responses.

·               Contributed to business development strategy by targeting and gating appropriate pursuits, cultivating teaming relationships and monitoring opportunities.

GPA-HRSA	3/2012 – 7/2013
Technical Writer/Market Analyst

·               Contributed technical writing expertise for Government Contract Staffing (IDIQs, Broad Purchase Agreements, Multi-Award Task Order Contracts and sole source contracts) RFPs for DoD (U.S. Army Medical Command, U.S. Navy Bureau of Medicine and Surgery, Naval Medical Logistics Command and U.S. Air Force) contracts.

·               Managed, wrote and developed sections for several awarded proposal responses including ESG Temporary Medical Staffing ($450M multiple award IDIQ), Nurse Case Managers and SeaPort-e.

·               SharePoint Administrator for proposals, white papers, and collateral; managed user permissions for collaboration; automated workflows for content review and contributor assignments; and developed document libraries.

Kforce Government Solutions         7/2010 – 3/2012

Technical Writer/MarCom Specialist

·               Wrote all sales collateral for seven business divisions and all content for new website.

·               Wrote and/or edited content for winning proposal responses for DoD and agency solicitations including:

o             Veterans Affairs Data Center Acquisition Program $715M, five year contract;

o             U.S. Army Forensic Toxicology Drug Testing Laboratory IT Support contract; and

o             Department of Homeland (DHS) Security RFI for IT Governance Services.

·               Authored white papers to include The Towers Acquisition Model, addressed to the Institute for Environmental Health Science to suggest reconsideration of their current IT procurement process.

·               Responsible for managing SharePoint database for all client-facing material to ensure enterprise content management; managing proposal schedules, assembling proposal artifacts, (past performance summaries, resumes, capabilities statements, etc.) and building the proposal library.

ENTERRA	1/2008 – 9/2008
Assistant to the Chief Operations Officer

·               Drafted content for website supporting the Business Transformation Agency’s development efforts in Iraq.

·               Assisted with DoD IT and engineering proposal responses, assembled compliance matrixes, sent Past Performance Questionnaires to clients, edited past performance references, formatted resumes and provided production support.

·               Researched and advised leadership on change management initiatives; drafted policies; and presented various business intelligence reports to executive management.

Agility, DGS	1/2006 – 1/2008
International Marketing Specialist

·               Authored DGS’ content for (Base Operations, performance based logistics, specialized procurement and personnel security) targeted to federal clients (DoD, Defense Logistics Agency, U.S. Agency for International Development, and DHS). Wrote copy in support of expeditionary forces: base camp services, construction, and life support and operations efforts.

·               Interviewed SMEs to extract salient information for asset visibility and supply chain management efforts.

·               Performed research for areas of innovation; Program(s) of Record; competitive and/or complimentary capabilities; and potential teaming partnerships.

Additional Experience:                                          2005 -2015                              

·               Managed Agility’s Corporate Social Responsibility program for the Americas. Implemented nationwide volunteering and humanitarian initiatives, which strengthened my skills in project and proposal management.

·               Wrote entire new web site copy to promote the organization’s seven Government business units, its R&D simulation product line; helping drive $44M in annual revenue.

·               Grew KGS’ Intelligence and Security Solutions sector by writing a six-week radio campaign that featured Intel Analysis, NightWatch, (also featured in WTOP and Federal News Radio); and doubled NightWatch web traffic.

·               Integral member of the Defense and Government team - instrumental in developing the brand and identity through new corporate literature, sales collateral and business processes; wrote press releases, industry publications, and internal announcements; and participated in a corporate roadshow to introduce the new brand for 7-to-1 company merger for +22,000 employees as “Agility”.

·               As Corporate Social Responsibility Coordinator for the Americas, partnered with the American Red Cross and USO to arrange in-kind logistic services (base operations in Kuwait, warehousing, and staging in Texas, California and Washington, DC) for disaster response. Helped develop the Logistics Emergency Team program, whose members have responded to 30+ natural disasters around the world to date.

EDUCATION & ASSOCIATIONS

BA, Interdisciplinary Arts & Sciences, University of Washington, Seattle, WA

Association of Proposal Management Professionals, Member

American Marketing Association, Member

Bid and Proposal Management Professionals, Member

Government Market Masters, Member

Industry for Defense and Government Advancement, Member

The Intelligence Community, Group Member

RELEVANT SKILLS & TRAINING

·               Shipley Training & Proposal Skills: Proposal Writing, Proposal Management, and Color Team Reviews, SharePoint Administration, Microsoft Office Suite, Adobe, and Photoshop.

·               Editorial Styles: Government Printing Office, Modern Language Association, and Chicago Manual of Style.

·               Government Market Masters (George Mason University): Government Procurement Trends, Customer Relations Management (CRM), Social Media Marketing, Government Ethics, and Shaping Federal Acquisitions.

·               Capture and Business Development: CRM application (vetting, prototype testing, and extensive administrator experience), lifecycle capture development, partner/teaming development, Business Intelligence (competitive landscaping, data mining, and advanced industry research and analysis (open source, Federal Procurement Data System, usaspending.gov, GovWin IQ, U.S. Government Accountability Office and Office of Management and Budget protests/reports/findings, etc.), Salesforce, Oracle CRM, and Wiki.

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